“This is a profound moment in the history of technology,” says Mustafa Suleyman.
DeepMind cofounder Mustafa Suleyman wants to build a chatbot that does a whole lot more than chat. In a recent conversation I had with him, he told me that generative AI is just a phase. What’s next is interactive AI: bots that can carry out tasks you set for them by calling on other software and other people to get stuff done. He also calls for robust regulation—and doesn’t think that’ll be hard to achieve.
Suleyman is not the only one talking up a future filled with ever more autonomous software. But unlike most people he has a new billion-dollar company, Inflection, with a roster of top-tier talent plucked from DeepMind, Meta, and OpenAI, and—thanks to a deal with Nvidia—one of the biggest stockpiles of specialized AI hardware in the world. Suleyman has put his money—which he tells me he both isn’t interested in and wants to make more of—where his mouth is.
Suleyman has had an unshaken faith in technology as a force for good at least since we first spoke in early 2016. He had just launched DeepMind Health and set up research collaborations with some of the UK’s state-run regional health-care providers.
The magazine I worked for at the time was about to publish an article claiming that DeepMind had failed to comply with data protection regulations when accessing records from some 1.6 million patients to set up those collaborations—a claim later backed up by a government investigation. Suleyman couldn’t see why we would publish a story that was hostile to his company’s efforts to improve health care. As long as he could remember, he told me at the time, he’d only wanted to do good in the world.
In the seven years since that call, Suleyman’s wide-eyed mission hasn’t shifted an inch. “The goal has never been anything but how to do good in the world,” he says via Zoom from his office in Palo Alto, where the British entrepreneur now spends most of his time.
Suleyman left DeepMind and moved to Google to lead a team working on AI policy. In 2022 he founded Inflection, one of the hottest new AI firms around, backed by $1.5 billion of investment from Microsoft, Nvidia, Bill Gates, and LinkedIn founder Reid Hoffman. Earlier this year he released a ChatGPT rival called Pi, whose unique selling point (according to Suleyman) is that it is pleasant and polite. And he just coauthored a book about the future of AI with writer and researcher Michael Bhaskar, called The Coming Wave: Technology, Power, and the 21st Century’s Greatest Dilemma.
Many will scoff at Suleyman’s brand of techno-optimism—even naïveté. Some of his claims about the success of online regulation feel way off the mark, for example. And yet he remains earnest and evangelical in his convictions.
It’s true that Suleyman has an unusual background for a tech multi-millionaire. When he was 19 he dropped out of university to set up Muslim Youth Helpline, a telephone counseling service. He also worked in local government. He says he brings many of the values that informed those efforts with him to Inflection. The difference is that now he just might be in a position to make the changes he’s always wanted to—for good or not.
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